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About Client

Kotak Mahindra Bank Limited located in Delhi had lost data from 250 GB WD Desktop Hard Drive


Goal

To recover client’s Excel, Word, and PDF files from the 250 GB HDD


Approach

A representative visited Stellar Data Recovery – Delhi branch with the desktop HDD to recover MS Office files.


Result

Recovered MS office files


KOTAK RECOVERED MS OFFICE FILES FROM 250 GB WD DESKTOP HARD DRIVE

Kotak Mahindra Bank Limited, an Indian private sector bank located in Delhi Connaught Place, has lost their valuable Excel, Word, and PDF files from a desktop computer.

The Windows computer used the 3.5-inch Western Digital Desktop Hard Drive with the model number WD2500AAKX and the storage capacity of 250 Gigabytes.

KOTAK’S CHALLENGE
The bank used the desktop hard disk drive to store their customers’ data. Due to some unknown reason, data present in the hard drive cannot be copied from the drive to an external storage medium.

KOTAK APPROACHED STELLAR DATA RECOVERY
A representative of Kotak Mahindra Bank visited Stellar Data Recovery – Delhi Connaught Place branch with the affected hard drive. He conveyed the challenge the company is facing with the hard drive. Our attending executive received the hard disk drive for initial diagnosis and data recovery.

STELLAR ACCEPTED THE CHALLENGE- MS OFFICE FILE RECOVERY
Our data recovery engineer inspected the hard disk drive and connected it to a testing system for analysis. The expert found that the hard drive possesses some bad sectors.

At the outset, our expert created image of the drive using our proprietary imaging tools, which skipped the sectors that are gone bad.

With the aid of powerful recovery tools and techniques, the cloning process of the entire drive was executed successfully in just four days.

Once the clone of the entire drive was ready, our expert then initiated the Office Files recovery process and was able to retrieve maximum data from the hard drive.

Stellar Data Recovery, CP successfully recovered MS office files data for the client.
We conveyed the success to the client and expressed to fetch the hard drive together with the recovered data.

KOTAK’S RESPONSE
Our client received the required data on time. The company appreciated the Office files recovery work of Stellar Data Recovery Delhi team.

CONTACT US

Stellar Information Technology Pvt. Ltd.
B-2/102, 10th Floor, Himalaya House,
23 Kasturba Gandhi Marg, Connaught Place,
New Delhi – 110001

Speak to Our Experts
(011) 4376 4471-75